Refund
Refund Policy
For our customers, the sections below set out returns, exchanges, and refunds. For help with this page, contact ucihizobuka70@gmail.com.
How we handle condition of returns
We publish this condition of returns guidance for customers using this website. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged. Questions about this section may be sent to ucihizobuka70@gmail.com.
What customers should know about starting a request
For customers using this website, this section explains starting a request. When requesting a return or exchange, contact us at ucihizobuka70@gmail.com before sending the item. Once the request is approved, our store will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted. Questions about this section may be sent to ucihizobuka70@gmail.com.
Store guidance on refund timing
This refund timing section covers orders and visits through this website. After the returned item reaches us and is inspected, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days. Questions about this section may be sent to ucihizobuka70@gmail.com.
Store guidance on exceptions
We publish this exceptions guidance for customers using this website. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights. Questions about this section may be sent to ucihizobuka70@gmail.com.
What customers should know about eligibility
For customers using this website, this section explains eligibility. For return or exchange assistance, contact ucihizobuka70@gmail.com or 575-908-3408. Questions about this section may be sent to ucihizobuka70@gmail.com.
How we handle eligibility
We publish this eligibility guidance for customers using this website. Customers receive a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason. Questions about this section may be sent to ucihizobuka70@gmail.com.
Details about order problems
The following order problems guidance applies to purchases from our store. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate. Questions about this section may be sent to ucihizobuka70@gmail.com.
Details about support
Customers can rely on the following guidance from our store about support. After our store processes an approved refund, a bank or card issuer normally posts the credit within 5–10 business days. Customers may request cancellation before shipment; after shipment, the 30-day return process applies. Questions about this section may be sent to ucihizobuka70@gmail.com.
Contact Information
Email: ucihizobuka70@gmail.com
Phone: 575-908-3408
Physical address: 19216 Dabbs North Rd, Jerseyville, Illinois, 62052, United States